"I went window shopping on a Thursday a few weeks ago, as our refrigerator was on its way out. I had never been in the store before, or anywhere for appliances for that matter. First Impression, the store is clean, well laid out, and fairly well stocked considering its smaller footprint. I wanted to test out the layout of the newer models of refrigerators, as I had a REALLY old one.
I wandered only for a few moments before Marissa (?) came over to offer assistance. She was pleasant to deal with, knowledgeable, and ease of conversation. Between her recommendations and the functionality of the different options, I figured out what would work best for the family. Once we figured out all the details, we talked to Marissa about the financing options and what the availability on the fridges were.
After talking some more, she offered a floor model that was dented at a discounted price, AND based the discount off of the Boxing Week Sale Price (which had ended the day before). Not only did we get our fridge, but we got one with more features and more gadgets than originally hoped for.
We picked up the fridge on Saturday, with an unconventional delivery, but one that was hugely appreciated. We were in and out! Clayton was very helpful with the delivery.
Everyone that we dealt with were kind and easy to work with. I felt no pressure to buy, but the relationship forged leads me to believe that we will be back there for the next appliance (or furnishing) purchase."